Frequently Asked Questions (FAQ)


WHAT INGREDIENTS ARE IN OUR DEODORANTS?

We use aluminum-free baking soda, *organic arrowroot powder, *organic cold-pressed virgin coconut oil, *organic beeswax, *organic shea butter (*organic shea butter with *organic rosemary extract) and non-GMO vitamin E oil (derived from sunflowers).  Our scented products use *organic essential oils of lavender and tea tree and peppermint, *organic essential oils of lavender and rosemary verbenone, *organic essential oils of lavender and tea tree, and *organic essential oils of cypress and juniper.

 * While we are not a USDA certified organic facility, we do use USDA certified organic ingredients.


DOES OUR DEODORANT CONTAIN ALUMINUM, PARABENS AND/OR ANY ARTIFICIAL INGREDIENTS?

No!  We take pride in providing a deodorant that is free of artificial ingredients. 


HOW DO I PROPERLY APPLY THE DEODORANT?

We recommend applying the stick slowly and firmly to the entire underarm region to ensure proper odor protection.  Allow the deodorant to absorb for a few minutes before dressing.  


WILL THE DEODORANT STAIN MY CLOTHING?

No!  However, transfer to clothing can occur if improperly applied (e.g. too much or failing to allow adequate drying time).  However, any transfer that may occur will wash out with normal laundering.  


WILL SWEATING STILL OCCUR WHEN USING OUR DEODORANT?

Yes, sweating will naturally occur as the deodorant does not contain an antiperspirant.  Antiperspirants act by blocking your pores, not allowing your body to release sweat.  Sweating is a vital biological function and the way our body regulates temperature and releases unwanted toxins.  


WHAT IS OUR RETURN POLICY? 

We firmly stand behind our products, and if you don't enjoy using our deodorant after 30 days, we'll refund your purchase less the shipping fee. We are unable to offer refunds on shipping costs.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

Additionally, we cannot accept exchanges as we cannot resell the products because we are a personal care products company.

We are unable to refund or replace packages that show as "delivered" by the parcel carrier's tracking system. The customer must open a claim with the parcel carrier in the event of a non-receipt package that has been marked as delivered.

For return requests, please contact us at customercare@lavenderleaf.com


DO WE OFFER FREE SAMPLES?

We would be happy to provide samples of our products.  However, we do not provide free shipping for these. If you are interested in trying a sample, please contact us.